This project explores how a new onboarding flow can improve the user experience of thinksteps software. This is done through the Design Thinking Process, user-centric design and design principles. Eventually the onboarding flow is combined with the redesign of the software’s user interface from the internship.
I followed Design Thinking Process to be able to empathize with users, generate ideas for a solution, wireframe and prototype a new onboarding flow to be testet on new users of the Saas.
Working with my bachelor project and specifically on onboarding flows I experienced how onboarding flows are important to digital services and how they can improve the user experience when designed correctly. I also learned that onabording flows can be complex to build and it takes quality knowledge and user insight to design a succesfull onboarding flow.