ONBOARDING FLOW

Continuing the work from my internship I worked to create an onboarding flow, to introduce new users to the new Saas tool for thinkstep.com (now Sphera.com).
This project is protected by an NDA. 

Details

Client

thinkstep.com
Sustainability Consulting, Software and Data

My focus

Collecting data, dataprocessing, research, interaction- and navigationprinciples, user flows, designpriciples wireframing, prototyping, user testing.

Period of development

November 2019 - January 2020
7 weeks

User-centered design of a
new onboarding flow.

This project explores how a new onboarding flow can improve the user experience of thinksteps software. This is done through the Design Thinking Process, user-centric design and design principles.  Eventually the onboarding flow is combined with the redesign of the software’s user interface from the internship.

Design Thinking Process

I followed Design Thinking Process to be able to empathize with users, generate ideas for a solution, wireframe and prototype a new onboarding flow to be testet on new users of the Saas. 

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What I've learned

Working with my bachelor project and specifically on onboarding flows I experienced how onboarding flows are important to digital services and how they can improve the user experience when designed correctly. I also learned that onabording flows can be complex to build and it takes quality knowledge and user insight to design a succesfull onboarding flow. 

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I'm Karoline.
I'm a Digital Concept Developer.

+45 29 21 46 14
karoline@paarup.org

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